I use Duo Mobile to generate passcodes for services like Instagram and Facebook, and I can't log in.I have stopped receiving push notifications on Duo Mobile.

Learn more about enrollment » Common Issues Supported DevicesĬlick your device platform to learn more:ĭuo's self-enrollment process makes it easy to register your device and install the mobile app (if necessary). This second factor of authentication is separate and independent from your username and password - Duo never sees your password. With Duo Push, you'll be alerted right away (on your phone) if someone is trying to log in as you. Two-factor authentication adds a second layer of security, keeping your account secure even if your password is compromised. They can often be stolen, guessed, or hacked - you might not even know someone is accessing your account.

Passwords are increasingly easy to compromise. Duo lets you link multiple devices to your account, so you can use your mobile phone and a landline, a landline and a hardware token, two different mobile devices, etc. No mobile phone? You can also use a landline or tablet, or ask your administrator for a hardware token. Your administrator can set up the system to do this via SMS, voice call, one-time passcode, the Duo Mobile smartphone app, and so on. Once you've enrolled in Duo you're ready to go: You'll login as usual with your username and password, and then use your device to verify that it's you.

Use your registered device to verify your identity.

Verifying your identity using a second factor (like your phone or other mobile device) prevents anyone but you from logging in, even if they know your password. Two-factor authentication adds a second layer of security to your online accounts. If your organization isn't using Duo and you want to protect your personal accounts, see our Third-Party Accounts instructions. This guide is intended for end-users whose organizations have already deployed Duo.

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